Data Protection & Confidentiality
Delete Your Account
Last updated 22 October 2026
You can request deletion of your TradeWings account at any time, from the app or from the web. Below is how, for every type of TradeWings user, and exactly what is deleted versus kept.
In the app
Open the TradeWings app, go to Profile → Delete account, and confirm. This deletes your account immediately.
On the web
Sign in at app.tradewings.dev, then go to Account → Delete account. This covers both buyers and sellers.
Field agents, and anyone who can't sign in
Email [email protected] from the email address on your account, and ask us to delete it. We'll verify the request and confirm once it's done.
What is deleted, and what is kept
When your account is deleted:
- Your account is disabled, and your email, phone number, and name are removed or anonymised.
- Your buyer profile and notifications are deleted.
- Trade and traceability records — batches and supplier records — are kept, but without your personal details. We keep these as legal and traceability records for export compliance, in line with our Privacy Policy.
Questions about account deletion or your data more broadly: [email protected]. See also our Privacy Policy.